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Auckland State of Emergency – Important Information from Whaikaha

January 28, 2023 | Uncategorised


As you will be aware, Auckland is in a state of emergency.

For those affected by the flooding we hope you are keeping as safe and dry as you can.

Whaikaha, The Ministry of Disabled People, has a team working to ensure disabled people and disability providers have access to support during this time.

Updates can be accessed in accessible formats throughout this state of emergency on Whaikaha’s website:

We encourage you to read the below and access support as available and required.


Accessing support


  • If you are accessing disability support services and need extra support, in first instance contact your provider.



  • If you need emergency help you should first contact emergency service dial 111.



  • Deaf and disabled people and whānau can contact Whakarongorau Aotearoa, New Zealand Telehealth Services if you need support Text 8988 or 0800 111 213.


Civil Defence Centres


The three current Civil Defence Centres are all accessible.

People with assist dogs can take them.

Please remember other essential items you may need, such as devices, medicine, warm clothing.


The locations are:

⚠️Massey University Albany Campus, Sir Neil Walters Lecture Theatre, Massey University East Precinct, Albany Expressway SH17. Please enter through Gate 1

⚠️Manu Tukutuku, 32 Riverton Drive, Randwick Park

⚠️St. Leonards Road School, 15 Saint Leonards Road, Kelston


Taikura NASC will have staff at each of the centres.


Important information for disabled people and whānau


  • Further rainfall is anticipated so please keep an eye on the weather forecast


  • Please only return to your property if it is safe to do so


  • Do not drive through floodwaters and remember it could be contaminated. Hazards and debris could also be beneath the surface



If you have had to leave required equipment such as wheelchairs behind during evacuations, or equipment has been damaged please let the contact centre know. They will follow-up with necessary supports.